How Do I Add My Substitute Account?

Before SubSidekick can alert you to available jobs, you must enter your substitute teaching account details in the SubSidekick app or website! This additional step is required before SubSidekick can send you alerts for substitute jobs. Please follow these instructions to get started:

1. Open the SubSidekick app or website.
2. Tap the Settings tab and then tap the Substitute Accounts option.
3. Find the (plus) icon in the upper corner and tap it to add a new account.
4. Choose the appropriate substitute Service that your school district uses.
5. Select your District:
   • If your service is Frontline Absence Management, then choose USA for all USA school districts or Canada for all Canada school districts.
   • If your service is ReadySub, choose ReadySub for all districts.
   • If your service is SubstituteOnline or atrieveERP, choose the name of your School District from the list*.
6. Enter your login credentials:
   1. If your service is Frontline Absence Management, then enter your Phone # and Phone PIN**.
   2. If your service is ReadySub, SubstituteOnline, or atrieveERP, then enter Subsitute Username and Substitute Password.
7. Tap Done.

Once the account is added, don't forget to setup your alert preferences in the Alert section of your Settings.

*If you can't find your school district, reply to this email with a request to add your district.

**If you normally login with a username and password, you can obtain your phone credentials (phone # and phone PIN) by logging into Frontline Absence Management and then going to your Preferences > Phone Credentials. If the option is not available, try requesting your PIN via email.

Can I Access Multiple School Districts At One Time? (How To Create a Multi-District Pin)

Yes, you can access multiple school districts at a time with Sub Sidekick! You first will need to make sure your substitute service account is set up properly to manage multiple districts, and then add that new information to your Sub Sidekick page as well.

For Frontline Absence Management (Aesop) Users:

Aesop wants users to create a 'multi-district' pin whenever you have more than one Aesop account. It will cut down on confusion for you and for them when searching and accessing jobs. It's a simple process and once you've created it on the Aesop site, just send us the new 6-digit pin you create, and we will update your Sub Sidekick page accordingly. This allows you to see both districts on the same log-in on your Aesop page by just using ONE pin from there on out. It also allows our server's searches for your account to be more streamlined as well. 

1. Tap the impacted substitute account from the list to update the password.
2. Enter your new password used to access your substitute account and view available jobs.